Frequently Asked Questions
Everything you need to know about getting your devices back in working order.
Are your repair parts genuine and original?
Yes, we specialize in sourcing original equipment manufacturer (OEM) parts to ensure the highest compatibility and performance for your repairs.
How long does shipping usually take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while expedited options are available at checkout.
What is your return policy for defective parts?
We offer a 30-day warranty on all parts. If you receive a defective item, please contact our support team to initiate a free replacement or a full refund.
Can I cancel my order after it has been placed?
Orders can be canceled within 1 hour of placement. Once the order has entered the fulfillment stage, it cannot be canceled but can be returned once received.
Do you provide installation guides with the parts?
While we do not include physical manuals, we provide links to digital step-by-step guides and video tutorials for most common repairs on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.